Terms of Service
Terms of Service for Torque E Bikes
OVERVIEW
This website is operated by Torque E Bikes, an Australian business dedicated to selling electric bikes (e-bikes) conversion kits, batteries accessories and other items. Throughout the site, the terms “we,” “us,” and “our” refer to Torque E Bikes. By accessing our site and/or completing a purchase through torquee-bikesaustralia.com, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service,” “Terms”). These Terms apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By completing a purchase or continuing to use the website, you accept all these terms and conditions. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any Services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.
We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
SECTION 1 - ONLINE STORE TERMS
You confirm you are an adult or have given permission for your children to use this site. Do not use our products for anything illegal or break any laws while using our services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse Service to anyone for any reason at any time. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete, or current. Any reliance on the material on this site is at your own risk.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part or content thereof) at any time without notice. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.
SECTION 5 - PRODUCTS OR SERVICES
Certain products may be available exclusively online and are subject to return or exchange only according to our Refund Policy. We cannot guarantee that your computer monitor’s display of any color will be accurate. We reserve the right to limit the sales of our products and to discontinue any product at any time.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.
SECTION 7 - SHIPPING DELAYS
We aim to deliver your order in a timely manner; however, we are not liable for any delays in shipping caused by third-party carriers, customs processes, natural disasters, or other unforeseen circumstances beyond our control.
SECTION 8 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control. You acknowledge and agree that we provide access to such tools “as is” and without any warranties or conditions of any kind. We shall have no liability whatsoever arising from your use of optional third-party tools.
SECTION 9 - THIRD-PARTY LINKS
Our Service may contain links to third-party websites. We are not responsible for examining or evaluating the content or accuracy of these sites and we do not warrant and will not have any liability for any third-party materials or websites.
SECTION 10 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS
If you send us comments or suggestions, you agree that we may, at any time, without restriction, edit, copy, publish, distribute, and otherwise use in any medium any comments that you forward to us.
SECTION 11 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.
SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, there may be information on our site that contains typographical errors, inaccuracies, or omissions. We reserve the right to correct any errors or inaccuracies and to change or update information or cancel orders if any information is inaccurate.
SECTION 13 - PROHIBITED USES
You are prohibited from using the site or its content for any unlawful purpose or to solicit others to perform unlawful acts. We reserve the right to terminate your use of the Service for violating any of these prohibited uses.
SECTION 14 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee that your use of our Service will be uninterrupted, timely, secure, or error-free. The Service and all products delivered to you through the Service are provided “as is” and “as available” without warranties or conditions of any kind.
SECTION 15 - INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Torque E Bikes and its affiliates from any claim or demand, including reasonable attorneys’ fees, due to your breach of these Terms or violation of any law or rights of a third party.
SECTION 16 - SEVERABILITY
If any provision of these Terms is determined to be unlawful, void, or unenforceable, it shall still be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be severed without affecting the validity of the remaining provisions.
Disclaimer Regarding Product Use and Lithium Battery Safety
General Information
Torque E Bikes (the “Company”) provides e-bike conversion kits for use at the customer’s discretion. By purchasing, installing, and/or using our products, you agree to the terms outlined in this disclaimer.
Use at Your Own Risk
The e-bike conversion kits are sold “as is” and are intended for installation and use by individuals with appropriate technical knowledge and mechanical skills. The Company is not responsible for any damages, injuries, or losses resulting from improper installation, maintenance, or use of the product.
Lithium Battery Safety
Lithium batteries, when used with our e-bike conversion kits, must be handled, stored, and used with care. By purchasing and using our products, you agree to the following conditions:
1. Proper Storage: Batteries should be stored in a cool, dry place away from direct sunlight, heat sources, and flammable materials. Avoid exposing batteries to temperatures exceeding the manufacturer’s recommended range.
2. Charging: Use only the charger provided or recommended by the battery manufacturer. Overcharging, using incompatible chargers, or leaving batteries unattended while charging can result in fire, explosion, or other hazards.
3. Handling and Maintenance: Do not puncture, crush, or expose batteries to water or moisture. Damaged or defective batteries should not be used and must be disposed of safely in accordance with local regulations.
4. Safe Use: Lithium batteries should only be used for their intended purpose and installed by individuals with appropriate knowledge. Misuse or modification of the battery may result in injury, fire, or explosion.
5. Transportation: Always follow local laws and regulations when transporting lithium batteries. Improper handling during transportation may result in hazards or legal consequences.
No Warranty of Fitness
The Company makes no guarantees regarding the suitability of its products, including lithium batteries, for any specific purpose or compliance with local laws or regulations. It is the responsibility of the purchaser to ensure compliance with applicable laws and to use all products in a safe and lawful manner.
Limitation of Liability
To the fullest extent permitted by law, Torque E Bikes and its affiliates, employees, and agents shall not be held liable for:
• Personal injury or property damage resulting from product use, misuse, or modification.
• Accidents or incidents involving third parties.
• Any consequential, incidental, or indirect damages arising from the use of our products, including lithium batteries.
Proper Installation and Maintenance
We strongly recommend professional installation of e-bike conversion kits and batteries. Regular maintenance and inspection are required to ensure the safe operation of your e-bike. Failure to do so may void any warranties provided by the Company.
Acceptance of Terms
By purchasing and using our products, you acknowledge that you have read, understood, and agreed to this disclaimer and release the Company from any liability arising from the use of its products, including lithium batteries.